Privacy policy

This Privacy Policy explains how Lumeorea (operated by LINK BRIDGE COMMERCE & TRADING LIMITED, hereinafter referred to as "we", "us" or "our") collects, uses, stores and protects your personal information when you visit our website www.lumeorea.com (hereinafter referred to as "the Website") and purchase our women’s casual clothing products. We are committed to complying with the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA) to ensure the security and privacy of your personal information.

By accessing or using our Website, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our Website or services.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected when you use our Website, to provide and improve our services. The information we collect includes but is not limited to:

Personal Identification Information: Such as your name, email address, phone number, and shipping address, which you provide when registering an account, placing an order, or contacting our customer service.
Order and Transaction Information: Such as the products you purchase, order number, order amount, payment method, and purchase history, which are necessary to complete transactions and provide after-sales services.
Technical and Browsing Information: Such as your IP address, browser type, device information, browsing history, and pages you visit on our Website. This information is collected automatically to analyze user behavior, optimize the Website, and improve your shopping experience.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to remember your preferences, track your browsing activities, and provide personalized services. You can adjust your browser settings to refuse cookies, but this may affect some functions of the Website.

2. How We Use Your Information

We use your personal information for the following legitimate purposes, in line with GDPR and CCPA requirements, and based on legal bases such as contract performance, consent, and legitimate interests:

To process and fulfill your orders, including verifying your identity, arranging payment, and delivering products to your designated address.
To provide customer support, respond to your inquiries, handle complaints, and provide after-sales services (such as returns and exchanges).
To improve our Website and services, including analyzing user behavior, optimizing page design, and developing new products that meet your needs.
To send you important notifications, such as order updates, shipping information, and changes to this Privacy Policy.
To send marketing information (such as new product launches, promotions) with your consent. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.
To ensure the security of our Website and prevent fraud, unauthorized access, and other illegal activities.

3. Sharing of Your Information

We will not sell, rent, or disclose your personal information to third parties without your consent, except in the following circumstances:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in providing services, such as logistics companies (to deliver products), payment processors (to complete transactions), and IT service providers (to maintain the Website). These third parties are required to comply with this Privacy Policy and relevant laws and regulations, and are not allowed to use your information for other purposes.
Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect our legitimate rights and interests, the safety of users, or public interests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the relevant successor entity, who will continue to comply with this Privacy Policy.

4. Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, modification, or destruction, including encrypted storage, access control, and regular security audits. However, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security of your information.

We will retain your personal information only for as long as necessary to fulfill the purposes stated in this Policy, or as required by law. After the retention period expires, we will securely delete or anonymize your personal information. For example, order information will be retained for a reasonable period to comply with tax and accounting requirements, and marketing information will be retained until you unsubscribe.

5. Your Rights

In accordance with GDPR and CCPA, you have the following rights regarding your personal information. To exercise these rights, please contact us through the contact information provided at the end of this Policy:

Right to Access: You have the right to request access to the personal information we hold about you, including the type, use, and sharing of your information.
Right to Correction: If your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it.
Right to Erasure: You have the right to request us to delete your personal information, subject to legal obligations (such as tax retention requirements).
Right to Restrict Processing: You have the right to request us to restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to request us to provide your personal information in a structured, machine-readable format, or to transfer it to another data controller (where technically feasible).
Right to Opt-Out: You have the right to opt out of marketing communications and the sale of your personal information (as required by CCPA) at any time.
Right to Withdraw Consent: If we process your information based on your consent, you have the right to withdraw your consent at any time, which will not affect the legality of processing based on consent before withdrawal.

6. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of such third parties. We recommend you review the privacy policies of third-party websites before accessing them.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to adapt to changes in laws, regulations, or our business practices. The updated Privacy Policy will be posted on our Website, and the effective date will be indicated at the end of the Policy. Your continued use of our Website after the update constitutes your acceptance of the updated Privacy Policy. We recommend you review this Policy regularly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us through the following channels:

Company Name: LINK BRIDGE COMMERCE & TRADING LIMITED

Office Address: Unit 1022A Beveley Commercial Centre 87-105 Chatham Road South, Tsim Sha Tshui Kwoon Loon, Hong Kong

Email: wayne@hashlog.ai

Website: www.lumeorea.com

Effective Date: April 23, 2026