Privacy Policy

This Privacy Policy explains how Horizonlink Traders Inc (“we,” “us,” “our”) collects, uses, discloses, and protects your information when you visit or make a purchase from https://www.lumeorea.com/ (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.

1. Who We Are

Company Name: Horizonlink Traders Inc
Address: 5000 Thayer Center, Suite C, Oakland, MD 21550, USA
Website: https://www.lumeorea.com/
Contact Email: isoufaria@gmail.com
Phone (USA): +1 213‑691‑7235

We are the “data controller” of your personal information where applicable law uses that term.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

Account & Order Details
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Order history and preferences
Payment Information
- We use third‑party payment processors (e.g., card processors, PayPal).
- We do not store your full card number or CVV on our servers.
Customer Support & Communication
- Information you submit via email, contact forms, social media, or phone
- Feedback, reviews, and survey responses

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Referring/exit pages and URLs
Pages viewed and time spent on the Site
Clicks, scrolling, and other usage data
Approximate location (country/region) based on IP

This information is usually collected through cookies, web beacons, and similar technologies.

3. Cookies & Similar Technologies

We use cookies and similar tools to:

Remember your preferences (e.g., language, currency)
Keep items in your shopping cart
Analyze website traffic and performance
Improve user experience and marketing

3.1 Types of Cookies We Use

Strictly Necessary Cookies – required for basic Site functionality (e.g., cart, checkout).
Performance & Analytics Cookies – help us understand how visitors use the Site.
Functional Cookies – remember choices and preferences.
Advertising/Marketing Cookies – may be used to show relevant ads (where applicable).

You can manage or block cookies through your browser settings. If you disable certain cookies, some features of the Site may not function properly.

4. How We Use Your Information

We use your information to:

Provide and improve our services
- Process and fulfill orders
- Deliver products and manage payments
- Provide customer support and respond to inquiries
Manage your account and relationship with us
- Create and maintain your user account (if applicable)
- Communicate with you about your orders, returns, and changes to our policies
Personalize your experience
- Show you relevant content, offers, and recommendations
- Remember your preferences on the Site
Marketing & Promotions (where permitted)
- Send newsletters, promotions, and special offers
- You can opt out at any time (see Section 8).
Security, fraud prevention & legal compliance
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations, court orders, and government requests
- Enforce our Terms & Conditions and other agreements

We process your information based on one or more legal bases, such as your consent, performance of a contract, legitimate interests, or compliance with legal obligations (where applicable law requires these bases).

5. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

Service Providers & Business Partners
- Payment processors
- Shipping and logistics partners
- Customer support tools
- IT, hosting, analytics, and marketing service providers
  These third parties may access your personal information only to perform services on our behalf and are required to protect it.
Legal & Compliance
- When required by law, regulation, legal process, or government request
- To protect our rights, property, safety, and that of our users or others
Business Transfers
- In connection with any merger, sale of assets, financing, or acquisition of all or part of our business, your information may be transferred as part of that transaction. We will take reasonable steps to ensure your privacy continues to be protected.

6. International Data Transfers

We are based in the United States, but some of our service providers may operate in other countries.

If your information is transferred to countries with different data protection laws, we take appropriate measures (such as contractual safeguards) to protect your personal data in accordance with applicable law.

7. Data Retention

We keep your personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Provide our services (e.g., maintain your account, process orders)
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce our agreements

When we no longer need your information, we will securely delete or anonymize it, where technically feasible.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have some or all of the following rights:

Access – request a copy of the personal information we hold about you.
Correction – ask us to correct inaccurate or incomplete information.
Deletion – request that we delete your personal information, under certain conditions.
Restriction – ask us to limit the processing of your information in certain situations.
Portability – request a copy of your data in a structured, commonly used format.
Objection – object to certain types of processing, including direct marketing.
Withdrawal of consent – withdraw consent where we rely on consent for processing.

To exercise your rights, contact us at isoufaria@gmail.com with enough information to identify you and your request. We may ask for additional information to verify your identity.

8.1 Email Marketing Opt‑Out

If you no longer want to receive marketing emails:

Click the “unsubscribe” link at the bottom of any marketing email, or
Contact us at isoufaria@gmail.com

Please note that you may still receive transactional or service emails related to your orders or account.

9. Security

We use reasonable technical and organizational measures to protect your personal information, including:

SSL encryption during data transmission
Secure payment gateways
Limited access to personal data on a need‑to‑know basis

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for children under 13 years of age (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us. We will take appropriate steps to delete such information where required by law.

11. Third‑Party Links & Services

Our Site may contain links to third‑party websites, services, or plugins (such as payment providers or social media). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third‑party sites you visit or services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

We will post the updated version on this page.
The “Last updated” date at the top will be revised.

Changes will apply to information collected after the revised date. We encourage you to review this page regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Horizonlink Traders Inc
Address: 5000 Thayer Center, Suite C, Oakland, MD 21550, USA
Website: https://www.lumeorea.com/
Email: isoufaria@gmail.com
Phone (USA): +1 213‑691‑7235

We will do our best to respond to your inquiry within a reasonable time and in accordance with applicable law.